Frequently Asked Questions

Everything you need to know about our ethical beauty products and services.

Are your products cruelty-free and vegan?

Yes, we are 100% cruelty-free and have never tested on animals. While many of our products are already vegan, we are currently transitioning our entire portfolio to be 100% vegan certified by the Vegan Society.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return your products within 45 days of purchase, provided they are in their original condition.

Do you offer international shipping?

Currently, we ship to most major regions globally. Shipping costs and delivery times vary by destination and will be calculated at checkout based on your location.

How do I join the Love Your Body™ Club?

You can join our loyalty program for free by signing up on our website or in-store. Members earn points on every purchase, receive a birthday gift, and get exclusive access to new product launches.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in select regions.